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"Decisions about when and how to reopen campuses, modalities of instruction, class size, tuition, campus services and facilities, staffing levels, and working conditions have been dictated not just by the human needs of those who work or those we serve, but by the bottom-line priorities of upper administrators."
The problem in the Bay State is severe enough that Attorney General Maura Healey created the position of student loan ombudsman in her office last month.
Regular readers will recall that my DigBoston colleagues, Chris Faraone and John Loftus, and I love to pull back the curtain on our operations now and again to give our ...
